Privacy Policy
Last updated: July 14, 2024
1. Introduction
CloudEco ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services, including our website and platform.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you directly provide to us, such as when you:
- Create an account or contact us for services
- Fill out forms on our website
- Communicate with us via email, phone, or chat
- Participate in surveys or provide feedback
This information may include:
- Name, email address, phone number
- Company name, job title, business address
- Industry, company size, budget information
- Marketing preferences and target audience details
- Payment and billing information
2.2 Information We Collect Automatically
When you use our services, we automatically collect certain information, including:
- IP address, browser type, operating system
- Pages visited, time spent on pages, click data
- Referring website, search terms used to find us
- Device information and unique identifiers
2.3 Lead Data
In providing our lead generation services, we collect and process information about potential leads, including contact information, demographic data, and behavioral indicators that suggest interest in our clients' products or services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and service updates
- Respond to your comments, questions, and requests
- Generate and deliver qualified leads to our clients
- Analyze usage patterns and optimize our platform
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
4. How We Share Your Information
4.1 With Clients
We share qualified lead information with our clients as part of our lead generation services. This is the core function of our business model.
4.2 With Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processing companies
- Cloud hosting and data storage providers
- Analytics and marketing platforms
- Customer support tools
4.3 For Legal Reasons
We may disclose information if required by law or if we believe such disclosure is necessary to:
- Comply with legal process or government requests
- Enforce our agreements and policies
- Protect the rights, property, or safety of CloudEco, our users, or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and backup systems
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on the type of information and our business needs, but generally:
- Client account information: Duration of relationship plus 7 years
- Lead data: As required by client agreements and applicable law
- Website analytics: Up to 26 months
- Marketing communications: Until you unsubscribe
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: admin@cloudeco.tech
- Phone: +1 240-980-1234
- Address: 3955 Rancho Clayton Dr, Eagle Pass, TX 78852-4446
14. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete personal information we have collected from you.
15. European Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above. Our legal basis for processing your information includes consent, contract performance, legitimate interests, and legal compliance.